D E L I V E R Y & R E T U R N S
U K, N O R T H E R N I R E L A N D, I S L E O F M A N & C H A N N E L I S L A N D S
*IMPORTANT: Due to the new GPSR Law I’m sadly not able to ship to Northern Ireland at the moment. I am hoping that in the future, with more understanding about the situation, I will be able to resume sending there again - please accept my apologies for any disappointment or inconvenience caused.
Your items will be packaged and posted as soon as possible following receipt of your order. Please allow three to five working days for dispatch during busy times.
FREE SHIPPING on all orders over £100.00
Standard post: From £1.95.
Please note, orders are shipped by Royal Mail. Because of escalating postage costs I am now sending orders out by 2nd class post and Tracked 24/48 to keep the postal costs as low as I can. If you need to receive your item/s urgently, please consider purchasing Special Delivery.
Special Delivery priced from £8.95.
You will be provided with tracking information if you purchase tracked and insured postage options.
E U R O P E
IMPORTANT - PLEASE NOTE: Due to the revised German Packaging Act and subsequent fees, I am no longer able to ship to Germany. I apologise for any disappointment or inconvenience caused.
I am also sadly unable to ship to Europe at the moment due to the new GPSR laws. I am hoping that at some point in the future, with more understanding about the situation, that I will be able to resume sending to EU customers. Please accept my apologies for any inconvenience or disappointment this may cause.
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EUROPEAN CUSTOMERS: Your items will be packaged and posted as soon as possible following receipt of your order. Please allow three to five working days for dispatch during busy times.
Tracked and insured post is sent using Royal Mail and will be delivered by your postal service provider upon arrival in your country. Some larger items may be sent using a courier service. You will be advised of this in the dispatch email you will receive once your order has been sent out. Delivery times may vary depending upon the destination.
Tracked and insured airmail to Europe from £12.50
You will be provided with tracking information once your item/s have been dispatched.
IMPORT DUTIES/CUSTOMS TAX/FEES
Please be aware that EU orders may incur duties, taxes or fees upon arrival in your country. You are responsible for the payment of any of these charges that you may receive. Retail orders below £120 will not incur any EU VAT and should not be delayed at your customs facility.
I N T E R N A T I O N A L & N O N E U C O U N T R I E S
Your items will be packaged and posted as soon as possible following receipt of your order. Please allow three to five working days for dispatch during busy times, and 1 - 2 weeks for delivery.
Tracked and insured post is sent using Royal Mail and will be delivered by your postal service provider upon arrival in your country. Some larger items may be sent using a courier service. You will be advised of this in the dispatch email you will receive once your order has been sent out. Delivery times may vary depending upon the destination.
C A N A D A , U S A, A U S T R A L I A & N E W Z E A L A N D
Tracked and insured airmail from £15.00
SWITZERLAND
Tracked and insured airmail from £12.50
IMPORT DUTIES/CUSTOMS TAX/FEES
Please be aware that international orders may incur duties, taxes or fees upon arrival in your country. You are responsible for the payment of any of these charges that you may receive.
If your country isn’t shown in the shipping options list, and you’d like to make a purchase, just get in touch with me and I’ll arrange to send a shipping quote to you for your destination (Excludes EU and Northern Ireland).
“What do I do if I don’t receive my order, or what if my package arrives damaged?”
Occasionally things go missing in the post, or arrive damaged. If you have any issues regarding your delivery please contact me - you can also find more information about delivery problems and how I can help in my Terms & Conditions.